The staff was very helpful with making appropriate recommendations for additions. I forgot the gentleman's name that helped me during check-in. However, when I brought the car back, I forgot to refill the tank and Lori helped me out by mentioning how expensive it would be if they filled it up. She also gave me directions to the nearest gas station, which was fairly close and easy to return from.
Overall, every employee I spoke with displayed exceptional customer service. I was surprised how much more of a positive experience I had with this company than some of the larger rental companies (Enterprise, National, Alamo, etc.). I'd 100% rent from this company again.