Rented an SUV for the day for a trip to Napa with some coworkers. Chardonnay was the one who assisted us. She was very pleasant to work with. Quick and easy. If you are renting as a local resident you do need a CC for deposit. We wanted a stress free trip so we took the car coverage (bumper to bumper). We got the Toyota Highlander. Very comfortable, the vehicle had sensitive safety features. Our ride was smooth and very relaxed. And we enjoy our trip to Napa.