We rented a car from this location for a trip to the desert from June 25th to June 28th, 2020.
Though the branch office was having issues with their server on the day of check in, the staff had our information ready and available, and had the vehicle waiting for us in the assigned location.
The staff did not use high pressure up-sell tactics, did not try to coerce us into purchasing additional services or insurances (which many rental agencies do), however, they did clearly explain all of their services and extra incentives and made it available to me, if I wanted it.
We rented a Chevy Equinox, or equivalent, and the car offered was a 2020 Toyota RAV 4, which in my opinion, exceeded my expectation for an SUV in this vehicle class.
We had no issues with the vehicle during our rental period.
On the final day, because there was an issue with the office's system when we rented the car, the office missed that they closed before our agreed return time.
The manager contacted me directly to make arrangements for the return, and in our opinion, decided in our favor to make certain we were not charged anything additional for the vehicle for the misunderstanding.
Because of my work, we travel to Las Vegas quite frequently, and I will be doing business with this particular office for my rental car needs for all future visits.