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Sie können diese Informationen auch in Ihrem SIXT-Konto über die App oder Website einsehen.</p>\n\n<h4>Kann mich mein Fahrer kontaktieren?</h4>\n<p>Ja, Ihr Fahrer kann Sie über die bei der Buchung angegebene Telefonnummer kontaktieren. Bitte stellen Sie sicher, dass Ihr Telefon vor und während des Abholzeitraums erreichbar ist, um eine reibungslose Übergabe zu ermöglichen.</p>"}}