We rented a van for July 4th weekend. The agent who assisted me, Elie Seraphin did an amazing job of going through all the parameters of renting a vehicle from Sixt. Upon arrival we were assisted by an agent whose name eludes me but she was nothing short of amazing. She was the only agent with 4 parties waiting and not a hint of anything less than excellent customer service. I will definitely rent from Sixt again because of the amazing service I received from start to finish.