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faq

Questions? Here you'll find answers

Everything you need to know about SIXT share.

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FAQs

What is SIXT share?

SIXT share is a mobility offer that thinks for itself and offers a flexible transition: From renting per minute to several days. Simply rent a vehicle in the business area spontaneously with your smartphone, open it and drive off.

How does SIXT share work?

The price calculation is dynamic and depends, among other things, on time and place as well as vehicle model. Before the journey, you will see the current price per minute in the app. The price for an extended reservation corresponds to approx. 30% of the current minute price. For longer journeys, you automatically pay the covered daily rate, which you also see in the app before your journey.  
At special drop-off points (e.g. airports) there are additional charges - these can be found on our Rates page.

How and where can I end my rental?

To end a journey, you must either be within the business area of a SIXT share city or return the vehicle at any SIXT station in Germany. If your rental terminates in a business area please ensure, that the vehicle is parked on a public road according the traffic regulations for the next 48 hours. If the rental is terminated at a SIXT station, we recommend you look up the return address of the desired station in advance. If you return the car at a SIXT station, please follow the car return signs.
In the car return area of the SIXT station, take the key out of the glove compartment, end the rental as usual with the app and then lock the vehicle with the key. Please throw the vehicle key into the key safe or hand it in at the SIXT counter.
If you return your vehicle to a SIXT station or to another business area, you will be charged additional fees, which you can find in our rates overview.

HOW DOES THE CAR RETURN AT A SIXT STATION WORK?

With SIXT share you have the possibly to end your rental at a SIXT station German-wide. If the rental is terminated at a SIXT station, we recommend you look up the return address of the desired station in advance. If you return the car at a SIXT station, please follow the car return signs. In the car return area of the SIXT station, take the key out of the glove compartment, end the rental as usual with the app and then lock the vehicle with the key. Please throw the vehicle key into the key safe or hand it in at the SIXT counter. If you return the vehicle to a SIXT branch, additional charges will be apply, which you can find in our rates overview

WHAT DO I HAVE TO CONSIDER WHEN DRIVING TO ANOTHER BUSINESS AREA?

With SIXT share you have the ability to drive Germany-wide from one business area to another. If your rental terminates in a business area please ensure, that the vehicle is parked on a public road according the traffic regulations for the next 48 hours. Please consider, if you drive to another business area, you will be charged additional fees, which you can find in our rates overview.

Where can I find SIXT share vehicles?

SIXT share vehicles are currently distributed throughout the business area of Berlin, Hamburg and Munich. Furthermore, SIXT share vehicles can be picked up at selected SIXT stations in Cologne, Aachen, Dresden, Dortmund, Duisburg, Leipzig and Nürnberg. More cities will follow soon.

Where can I park with SIXT share?

You can park your vehicle free of charge in any available parking space within the business area of a SIXT share city. Outside the business areas of the SIXT share cities, the regulations must be observed as with your private vehicle and you are responsible for any fees. To park the vehicle during the rental period, please use the vehicle key. The key is located in the glove compartment. In all SIXT share cities, there may be special parking regulations. Please inform yourself about any special parking regulations in your city. Basically, the parking guidelines according to the German road traffic regulations apply.

How does the price calculation work?

The price calculation is dynamic and depends, among other things, on the time and place of rental, as well as the vehicle model. Before the trip, you will see the current minute price in the app. The price for an extended reservation is approximately 30% of the current minute price. For longer trips, you automatically pay the covered daily rate. You will find this in the app before you start your journey. If your journey takes more than one day, the price system jumps back to the minute price after every 24 hours. The minute price shown at the start of rental is valid. (Example: rental period 25 hours, daily rate 59 € + 60 min. * 0,30 € (minute price at rental start) = total price: 77 €). At special drop-off points (e.g. airports) will apply additional fees – please have a look in our rate overview.

Want to get free credit with SIXT share?

Although we make sure that we only have vehicles in our fleet that consume as little fuel as possible, they unfortunately cannot go without gas and hence need to be refueled. If you fill up a vehicle with less than 25% fuel at one of our SHELL or TOTAL partner gas stations, we will reward you with a credit of 8 € for your next journey.
The refueling process is very simple. When you arrive at one of our partner gas stations, open the SIXT app and select the fuel pump in the app before refueling. Fill the vehicle until the app lets you know the tank is full. You don't even need to deal with going to the cashier, we will pay automatically for you.

What are the requirements of using SIXT share?
  • Minimum age of 21
  • Valid driving license for at least 2 years
  • Current SIXT App
  • Completed registration in the app and activation by SIXT
How do I open and close the vehicle?

Open the vehicle at the beginning of your rental via the app. During the rental period, you can use the vehicle key to open and lock the car (parking). The key is in the glove compartment.
At the end of the rental period, return the vehicle key to the glove compartment and lock the car using the app.

Where is the vehicle key located?

The vehicle key is in the glove compartment and must be put back there at the end of the rental period. If the key is not in the glove compartment, please contact our customer service (+49 89 30704704).

How long can I rent the vehicle?

Each vehicle can be rented up to and including 27 days. 

How can I refuel the SIXT share vehicles?

The vehicles can be refueled at our SHELL and TOTAL partner filling stations. The app guides you through the refueling process and handles the payment automatically for you. Simply select the fuel pump in the app, refuel the vehicle and wait until the app gives you the go ahead. This saves you the trouble of having to go to the cashier, as we'll do that for you. If the fuel level is below 25% at the beginning of your journey, you will receive a credit of 8 € towards your next car sharing journey as a thank you for refueling.

What happens if I did not refuel at a partner filling station?

The vehicles must be refuelled at our TOTAL and SHELL partner filling stations.

For whom is SIXT share suitable?

SIXT share is suitable for anyone who wants to be mobile, is at least 21 years old and has held a driving licence for at least 2 years.

How long can I reserve a vehicle for?

A vehicle can be reserved via the app for 15 minutes free of charge. An extended reservation costs about 30% of the current minute price.
Reservations can be made for a maximum of 12 hours. The reservation is free between 10 pm and 6 am.
If the rental is not started before the end of the reservation, the vehicle will be released again for all users.

Which payment methods can I use?

You can pay by direct debit (SEPA) or credit card (VISA, Mastercard, American Express, Discover, Diners Club, JCB).

How do I register?

Registration takes place in the SIXT app. Log in or create a new account, upload your data and after a little while (maximum 24 hours) you will be activated for SIXT share. 

Should I do anything different for eletric vehicles?

Part of our fleet is electric. We will take care of charging for the time being; you don't have to worry about anything. Just park the car at the next corner and make sure that the battery level does not fall below 15%. If there are any changes, we will inform you.

Do you have further questions? Contact us!